Terms of Use

Acceptance of Terms

These Terms of Use constitute a binding agreement between you, the user of the Backpackers United website or app (“you”), and B U Travel Ventures (“we,” “us,” or “our”), which operates under the brand name Backpackers United.

By accessing or using our website — Home — or any associated mobile or desktop application (“App”), you agree to be bound by these Terms of Use, our Privacy Policy, our Terms and Conditions, and any other documents expressly referenced herein.

Please read these Terms of Use carefully before using our Website or App. By continuing to browse, clicking to accept, or creating an account, you confirm your acceptance of these Terms.

Our Website and App are intended for users who are 18 years or older. By using our Website or App, you represent that you meet this age requirement. If you are under 18, please refrain from accessing or using our services.

We may update or modify these Terms at any time, at our sole discretion. Changes take effect immediately upon posting. Continued use of our Website or App after such changes means you accept the revised Terms. Please review them periodically.

We reserve the right to modify, suspend, or discontinue any part of the Website or App without prior notice. You are responsible for obtaining and maintaining the equipment and internet connection required to access our services and for ensuring that all users under your account comply with these Terms.

To use certain features, you may need to create an account by providing personal, contact, or financial information, as governed by our Privacy Policy. Your account is personal to you. You must not share your login credentials or allow others to use your account.

You agree not to:

• Use the Website or App for unlawful or fraudulent purposes.
• Attempt unauthorized access to our systems or other users’ accounts.
• Introduce viruses, malware, or disruptive code.
• Interfere with or damage the Website or App’s functionality.

Violation of these terms may lead to suspension or termination of your access.

You may post reviews, photos, or other content (“User Content”) subject to these Terms. By posting, you grant B U Travel Ventures / Backpackers United a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content for promotional or informational purposes.

All User Content must be lawful, accurate, and respectful and must not infringe on any third-party rights.

Bookings made through our Website or App are governed by our Terms and Conditions and the Refund & Cancellation Policy. Services are rendered by third-party providers and may be subject to availability and operational conditions.

All payments are securely processed through authorized third-party payment gateways (e.g., PhonePe, Razorpay, Cashfree). By making a payment, you agree to the terms of both B U Travel Ventures and the payment provider. We are not responsible for errors, technical failures, or disputes arising from the gateway’s services.

All receipts, invoices, and refunds are issued under B U Travel Ventures, operating the brand Backpackers United.

All content on the Website and App — including text, images, graphics, logos, and designs — is the exclusive property of B U Travel Ventures / Backpackers United and is protected under applicable intellectual-property laws.

You may use the content only for personal, non-commercial purposes. Unauthorized use is strictly prohibited.

We reserve the right to disable your account, restrict access, or take legal action if you violate these Terms. We do not regularly monitor all content but may review or remove any material deemed inappropriate or unlawful.

All information, itineraries, and service descriptions on the Website or App are provided for general informational purposes only. We make reasonable efforts to ensure accuracy but do not guarantee completeness or reliability.

Our Website or App may contain links to external sites operated by third parties. These are provided for convenience, and we are not responsible for their content, policies, or practices.

The Website and App are provided “as is” and “as available.” B U Travel Ventures / Backpackers United disclaims all warranties, express or implied, including those of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by law, B U Travel Ventures shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Website or App.

You agree to defend, indemnify, and hold harmless B U Travel Ventures / Backpackers United, its employees, partners, and affiliates from any claims, damages, or expenses resulting from your use of the Website, App, or breach of these Terms.

These Terms are governed by and construed in accordance with the laws of India. Any dispute shall be resolved through arbitration in Bangalore, Karnataka, pursuant to the Arbitration and Conciliation Act, 1996.

Failure by B U Travel Ventures to enforce any provision of these Terms shall not constitute a waiver of future enforcement. If any clause is found invalid or unenforceable, the remaining provisions shall remain in effect.

These Terms, along with our Privacy Policy, Terms and Conditions, and other linked documents, constitute the entire agreement between you and B U Travel Ventures / Backpackers United concerning your use of the Website or App.

For any inquiries, notices, or complaints, please contact us:

📧 Email: info@backpackersunited.in
📞 Phone: +91 83108 22183
🏢 Entity: B U Travel Ventures (operating under the brand name Backpackers United)
📍 Address: 43/1 old guruppana palya main road bannerghatta main road bangalore 560029